Cashier's Office

HOURS

Nov 23 - Nov 29, 2014
DayTime
Sun: Closed
Mon: 8:00 am - 6:00 pm
Tue: 8:00 am - 5:00 pm
Wed: Closed
Thu: Closed
Fri: Closed
Sat: Closed
Upcoming Hours

CONTACT
Cashier's Office
College Center, 1st Floor
PO Box 69
Greeley, CO 80632

phone: (970) 339-6349
fax: (970) 506-6952
cashier@aims.edu

LOCATIONS
Greeley
Loveland
Fort Lupton

 

FAQs

Frequently Asked Questions for: Cashiers Office - General Information

  1. What are the hours of operation for the Cashiers Office?
  2. Where are the Cashier Office’s located?
  3. How can I contact the Cashiers office?
  4. How do I find what it would cost to take classes?
  5. What does In-District tuition mean?
  6. What does Out of District tuition rate mean?
  7. What type of classes does the Differential tuition rate apply to?
  8. I am being charged an incorrect tuition rate, how can that be corrected?
  9. Is there a payment plan?
  10. I dropped a class, how do I get a refund for that class?
  11. When are Financial Aid funds available on the Campus Card (Prepaid Discover)?
  12. I was notified i was issued a paper check for my refund, where can I pick up that check?
  13. What types of payments does Aims accept?
  14. Can payments be mailed in and to where?
  15. Can payments be accepted over the phone?
  16. Can I pay on the web?
  17. Can my parents pay for my classes?
  18. Can someone else pay my tuition bill?
  19. Can my bills be sent to my parents instead of my address?
  20. How can I get a copy of my class schedule and current bill?
  21. I have a “Tuition and Fee” hold on my account, who do I contact for further information?
  22. Can I register for classes if I have a “Tuition and Fee” hold on my account?
  23. What does a “Tuition and Fee” hold mean?
  24. What is the difference between “dropping” a class and “withdrawing” from a class?
  25. If I withdraw from a class, can I still get a refund?
  26. I need to complete an “Appeals for Tuition Adjustment”, what is the process?
  27. Where can I find information on Aims accreditation?
  28. Is Aims Community College an accredited school?
  29. Does Aims participate in the College Opportunity Fund?
  30. I have moved recently, what do I need to do to change my address at Aims?
  31. What does WUE tuition mean?

What are the hours of operation for the Cashiers Office?

Please check our current hours web page for hours of operation.

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Where are the Cashier Office’s located?

Each campus has a Cashiers Office for your convenience.

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How can I contact the Cashiers office?

The Cashiers Office can be contacted by phone, mail or email. Please refer to the Cashiers Office website at for the current contact information. Our general email address for all student questions in reference to your student tuition account is cashier@aims.edu. During peak volume times, it is suggested to contact us in person in order for you to complete your business.

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How do I find what it would cost to take classes?

Our current tuition and fees rates can be found on the website at http://www.aims.edu/student/cashier/tuition. Your tuition rate is based on your residency status which is determined where you are currently living and length of time at the residence. If you have questions on which rate you qualify for, you will need to contact Admissions and Records for further assistance.

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What does In-District tuition mean?

In-District tuition rate implies to those who reside in Weld County, except some outline areas, and have lived in the area for a certain length of time. Please contact Admissions and Records for further assistance.

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What does Out of District tuition rate mean?

Out of District tuition rate implies to those who reside in the State of Colorado, excluding those who qualify for In-District tuition rate, and have lived in the area for a certain length of time. Please contact Admissions and Records for further assistance.

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What type of classes does the Differential tuition rate apply to?

Differential Tuition rate is charged for classes that are Technology Intensive courses such as Radiological Technology, Fire Science, Communication Media, Surgical Technology, Aviation, and Practical Nursing & Associate’s Degree in Nursing Program. For further information, please contact Admissions and Records for further assistance. Please view our online schedule of classes or catalog for course descriptions. It is indicated in the course descriptions if the course will be charged differential tuition rates. Then visit the Cashier Office Tuition and Fee page for the rate that course will be charged based on the program that course is.

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I am being charged an incorrect tuition rate, how can that be corrected?

If you believe you are being charged the incorrect tuition rate, please contact Admissions and Records to inquire about your tuition classification. Registration/Petitions for tuition classification changes of any kind, along with supporting documentation need to be submitted in time to be processed prior to registering.

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Is there a payment plan?

Yes, there is a payment plan each semester. Please visit the Tuition Payment Policy webpage for all policies and payment deadlines. MyPaymentPlan information can be found by clicking on the MyPaymentPlan link is found on the left side of the page on the Cashier office webpage.

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I dropped a class, how do I get a refund for that class?

You need to complete the procedure for correctly dropping a course either online or in person within the add/drop period or 15% of the class meetings. Drop requests cannot be accepted over the phone. Instructors also can not drop you from the course. Students should not expect instructors to drop the students from non-attendance, students are responsible to drop courses by the deadlines to avoid being charged. To receive a refund, you need to ensure you drop the course within the drop deadline which can be found online when you "View your Printable schedule" link located on the Student tab. If you drop the class after the drop deadline, this is now considered a withdrawal and the student is held liable for the full cost of the course (no refund). **If you received financial aid funds (grants, scholarships and/or loans), you may owe funds back to the college if you drop, stop attending or withdraw from courses**

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When are Financial Aid funds available on the Campus Card (Prepaid Discover)?

Financial Aid refunds are not available until the first day of the semester at the earliest. Your refund is processed after Financial Aid applies your aid funding to your student account, it pays any balance owed at that time of application and if there are any extra funds left over, and then a refund will be produced and placed on your Aims Campus Card (Prepaid Discover). Generally it takes anywhere from 1 to 7 business days from time of the funding applied to your account in order for the funds to be available to you on your Campus Card. Aims processes refunds generally twice a week and students can expect funds on the card on Wednesday and Friday's. An email is sent to the student’s Aims email account when the refund is in process notifying the student when the funds can be expected available on the Campus Card. The student will also receive an email/text from Acceluraid when the funds are available on the Campus Card. ** Paper refund checks are only issued to students if a Campus card has not been issued to the student at time of the refund being processed. Students should expect all refunds placed on their Campus card once a card has been issued. **

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I was notified i was issued a paper check for my refund, where can I pick up that check?

All available paper refund checks can be picked up at the Greeley Main Cashiers Office. Students will be emailed a notification when a refund check is available. No checks are transferred to other campus's. You were issued a paper check due to the following reasons:
  • Per our system, you had not been issued an Aims Campus Card at the time of your refund. Students should expect an Campus card in the mail within 14 days of registration.
  • The college is unable to issue an Campus Card due to incorrect mailing address, missing contact information and/or missing SS#. Please contact Admissions/Records to update your contact information.
A picture id is required to pick up all checks. Only the student can pick up their check(s). No others are able to pick up another persons check due to FERPA and Financial Aid regulations.

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What types of payments does Aims accept?

All Cashiers Office locations accept cash, one party checks, Visa, Master card, Discover, and American Express with proper identification. Credit Cards are accepted online. You can pay in full by credit card or sign up for a MyPaymentPlan through MyAims. The links can be found on the "My Financials" tab within the MyAims site. Please note: Partial payments made thru the Aims CC Business Center does not place you on a payment plan. Please ensure you bring a picture id and your Aims ID# with you when making a payment in person. MyPaymentPlan payments are deducted automatically from your credit card/checking acct/savings acct by NBS (payments for MyPaymentPlan will not be accepted at the college in person)

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Can payments be mailed in and to where?

Full Payments can be mailed to our office with the following address: Aims Community College Attn: Cashiers Office P.O. Box 69 Greeley, CO 80632 Please allow enough time when mailing the payments in order to meet our payment deadlines. Please ensure the personal check has the current address and phone number on upper left corner of the check. In the memo area of the check, please place the students Aims ID# in order for Aims to process the payment correctly and in a timely manner. We request that if you would like to pay by credit card, please call us directly, go online or pay in person. If paying in person or over the phone, proper identification will be required. Please DO NOT send credit card information through the mail, this is for your protection. Please note: If you are on a MypaymentPlan NBS will automatically draft the monthly payments on the 5th of each month from your banking institution. Any payments or financial aid posted to your student account within 5 business days of the 5th of the month, WILL NOT affect or eliminate that draft on the 5th.

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Can payments be accepted over the phone?

Payments by credit card can be accepted by phone at any campus. During peak times, it is suggested to make payments in person or online. Due to the large volume of calls and students needing assistance during peak times, please do not leave a message with your payment information

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Can I pay on the web?

Credit Cards are accepted online thru theMyPaymentPlan or Aims CC Business Center online by logging in to MyAims. Students can click on the My Financials tab to locate all payment links. To pay online select one of the links 'Pay in Full by Credit Card' or 'Sign up for a MyPaymentPlan'. We currently accept Visa, Mastercard, Discover and American Express. MyPaymentPlan accepts ACH (e-check) or Credit cards if paying account in full.

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Can my parents pay for my classes?

Parents can pay for your classes. Parents can mail in a check with your Aims student ID number indicated in the memo area of the check and/or with the bottom portion of your bill. Parents are welcome to come in person to or call any Cashiers Office to make a payment. Due to FERPA privacy regulations, we can not release the balance of your account to your parent and/or any other person unless you completed, signed and submitted a Release of Confidential Information form to Admissions and Records indicating certain information we can release to the person(s) you indicated on the form.

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Can someone else pay my tuition bill?

Anyone can pay for your tuition bill. All tuition bills are sent to the address of the student so if someone else is paying your tuition bill, it is your responsibility to get that information to the person responsible. Due to FERPA privacy regulations, we can not release any information of your account to your parent and/or any other person unless you completed, signed and submitted a Release of Confidential Information form to Admissions and Records indicating certain information we can release to the person(s) you indicated on the form.

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Can my bills be sent to my parents instead of my address?

No, any school mailings are sent to the students mailing address on file with Aims. Currently students will only receive a paper bill at the point of registration if done in person, printed from the website or if the student has a remaining balance after the semester ends. During the semester, students will receive e-bill notices via their Aims and personal email addresses that is on record with Admissions/Records. Your tuition rates are based on residency of the student and where all school mailings are sent to.

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How can I get a copy of my class schedule and current bill?

Your class schedule and current bill are available on the Aims website. A class schedule can also be acquired by going in person to Admissions and Records.

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I have a “Tuition and Fee” hold on my account, who do I contact for further information?

If you have a “Tuition and Fee” hold on your student account and you have paid your account in full, you can contact the Cashiers Office by email, phone or in person to inquire about the hold. If you pay your balance in full on the website by credit card, generally all “Tuition and Fee” holds that pertain to that balance will be released in 24-48 business hours.

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Can I register for classes if I have a “Tuition and Fee” hold on my account?

No, you will not be able to register for classes. If you have a “Tuition and Fee” hold and you have an outstanding tuition balance, you will not be able to register for classes, get your grades, transcripts, and etc until the outstanding balance is paid in full.

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What does a “Tuition and Fee” hold mean?

If you have a “Tuition and Fee” hold and you have an outstanding tuition balance, you will not be able to register for classes, get your grades, transcripts, and etc until the outstanding balance is paid in full.

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What is the difference between “dropping” a class and “withdrawing” from a class?

If you “Drop” a class, then your student tuition account will be credited the tuition and fees equal to the cost of the class and the class will be removed from our transcripts. If you “withdraw” from a class, then you receive a “W” as a grade on your transcript for the class and you are held liable for the tuition and fees for that class. Please refer to our current catalog or schedule publication for further information on “dropping” or “withdrawing” from courses. **If you received financial aid funds (grants, scholarships and/or loans), you may owe funds back to the college if you drop, stop attending or withdraw from courses**

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If I withdraw from a class, can I still get a refund?

No, if you withdraw from a course you will still be liable for the Tuition and Fees.

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I need to complete an “Appeals for Tuition Adjustment”, what is the process?

Please contact a Cashiers Office to get further information, criteria and forms for completing an “Appeals for Tuition Adjustment”. Forms and guidelines can also be found online at http://www.aims.edu/student/cashier/appeals. You will need to withdraw from the course in order for your completed appeals form to be considered. Tuition appeals will be accepted for semesters within 1 year of time of the semester being appealed.

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Where can I find information on Aims accreditation?

The information on Aims Accreditation can be found in our current catalog or online at http://www.aims.edu/about/accreditation/ If you need further assistance finding the information, contact Admissions and Records department.

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Is Aims Community College an accredited school?

Aims Community College is an accredited school.

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Does Aims participate in the College Opportunity Fund?

Aims Community College does not participate in the College Opportunity Fund. If you would like to view further information on this issue, please go to http://www.aims.edu and locate the link on the home page for information on the College Opportunity Fund.

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I have moved recently, what do I need to do to change my address at Aims?

Contact Admissions and Records for further information and procedures for updating your address at Aims Community College. It is advisable to change our address information with Aims Community College as soon as you know your new address so that it doesn’t delay information getting to you in a timely manner. If you have been issued a Campus Card, you will need to update your address with Acceluraid as well. Changing your address with the college will not change your address with Acceluraid. Not updating your address with the college and Acceluraid can delay paperwork and refunds to you.

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What does WUE tuition mean?

Aims Community College participates in the Western Undergraduate Exchange Program (WUE) during this academic year. If you are eligible and approved for WUE tuition rates, you will pay reduced tuition rates equal to one and on-half times the normal out-of-district rates in place of the out-of-state rate.

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