Cashier's Office

HOURS

Nov 27 - Dec 24, 2016
DayTime
Sun: Closed
Mon: 8:00 am - 6:00 pm
Tue: 8:00 am - 5:00 pm
Wed: 8:00 am - 5:00 pm
Thu: 8:00 am - 5:00 pm
Fri: 8:00 am - 3:00 pm
Sat: Closed
Upcoming Hours

CONTACT
Cashier's Office
College Center, 1st Floor
PO Box 69
Greeley, CO 80632

phone: (970) 339-6349
fax: (970) 506-6952
cashier@aims.edu

LOCATIONS
Greeley
Loveland
Fort Lupton

 

FAQs

Frequently Asked Questions for: Cashiers Office - Refunds

  1. When are refunds available?
  2. I have Fall 2016 financial aid funds, how will I get the refund?
  3. I dropped a class and my parents paid, can the refund be issued to my parents?
  4. I dropped a course(es) during the add/drop period for the semester, when is my refund available?
  5. I have been deployed for active military service, can my spouse receive my refund?
  6. I haven't received an email notifying me of a refund, what do I do?
  7. I paid by credit card, can the credit card be credited for the refund instead?
  8. My parents paid by credit card for my account, can you credit their credit card for the refund instead of issuing the refund to the student?
  9. Can my refund be used to pay for any current charges on my student account that occurred after the refund was issued?
  10. I am a High School student; can the refund be issued to my parent(s)?
  11. Is Direct Deposit option available?

When are refunds available?

Refunds are processed per the following schedule: For Financial aid refunds:
  • Starting the 1st Day of Classes thru the Full term Drop deadline for the current semester in session, refunds are processed every day and a paper check is available the next business day.
  • After the Full term drop deadline has passed, refunds for current semester are processed twice a week.
    • Refund processed on your student account Monday – Paper check available Tuesday.
    • Refund processed on your student account Wednesday – Paper check available Thursday
All refunds for any prior semesters are only processed once a week, every Wednesday, and the paper check will be available on that corresponding Thursday. Financial aid recipients can expect a refund to be available 2-7 business days from the day funds are posted to their student account and creates an overpayment. Non financial aid students (self paid, 3rd party, etc) should expect a refund by paper check for any dropped courses or overpayments within 2-7 business days after the semester Full term drop deadline (not any sooner) After the semester Full term drop deadline, refunds are generated within 2-7 business days from the date an overpayment is generated on your student account. All refunds are issued by paper check.

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I have Fall 2016 financial aid funds, how will I get the refund?

All students registered for Fall 2016 can expect to receive all refunds by paper check. The 1st checks will be available 1st day of classes – not any sooner. Watch your myAims email for refund notifications.

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I dropped a class and my parents paid, can the refund be issued to my parents?

Refunds are ONLY issued to the student. It is the student’s responsibility to repay parents, guardians or other parties.

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I dropped a course(es) during the add/drop period for the semester, when is my refund available?

Eligible Refunds for dropped courses are generated 2-10 business days after the Full term drop deadline for the semester – not any sooner. After the semester Full term drop deadline, refunds for dropped courses, overpayments, etc are processed within 2-7 business days after a credit balance is generated on the student tuition account. If you are a financial aid recipient and you dropped a course(es), your financial aid eligibility may be affected. Please see a financial aid staff member to discuss the matter.

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I have been deployed for active military service, can my spouse receive my refund?

All eligible refunds can only be issued to the student due to FERPA laws.

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I haven't received an email notifying me of a refund, what do I do?

  • Log into myAims and check your email and check your student tuition account.
  • Contact the Aims Cashier office at 970-339-6349 or by email at cashier@aims.edu


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I paid by credit card, can the credit card be credited for the refund instead?

No, Aims Community College cannot send a credit back to the credit card used for payment. All students should expect to be issued a refund per our refunding policies.

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My parents paid by credit card for my account, can you credit their credit card for the refund instead of issuing the refund to the student?

No, Aims Community College cannot send a credit back to the credit card used for payment.

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Can my refund be used to pay for any current charges on my student account that occurred after the refund was issued?

Once the refund is issued to you, it is your responsibility to pay the college for the additional charges by all payment deadlines.

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I am a High School student; can the refund be issued to my parent(s)?

No, refunds are issued to the student in the form of a paper check.

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Is Direct Deposit option available?

Not at this time. Starting Fall 2016 semester, this option will be available thru the new refund choice menu we will offer. Watch your myAims email and Aims Weekly newsletters for upcoming details.

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