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OnlineCampus

Technical Support

Do you have questions? Are you looking for answers?

You've come to the right place. The Technical Support page for Aims Community College provides two lines of support for the various technology and needs of users on our campuses.

IT Service Desk: For users in need of general account support or desktop technical support at your local workstation during normal business hours. *

Please contact the Aims IT Service Desk at,

Email: helpdesk@aims.edu
Phone: (970) 339-6380

D2L HelpDesk: For users in need of technical support with Aims Online (D2L), 3rd party product support, or after-hours support, there is assistance offered 24/7 by phone, email, or chat.

Please contact the Aims Support Desk at, 

Login: https://d2lprod.service-now. com/aims
Phone: 1-877-325-7778

IT Service Desk

  • Computer Support
  • myAims Support
  • Password Resets 
  • Printing Support
  • Phone Support
  • Wireless Access Support

 

Go to: Information Technology

Aims Online (D2L) Support Desk

  • Uploading/Submitting Assignments
  • Posting Discussions
  • Locating Announcements
  • Sending or forwarding D2L Email 
  • Viewing Course content
  • Accessing Grades
  • Issues related to D2L, Turnitin, Respondus and Monitor
  • Off-campus access to Library Databases
  • System Outages and Downtimes
  • After Hours Support