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RefundSelect

Aims has partnered with a new refund program provider, Heartland ECSI, to offer the new RefundSelect program.  

View Heartland Contract

Fee disclosures

During your college enrollment, you may at some time be eligible for a Financial Aid refund, drop a class, overpayment or other type of refund.
To receive your refund, you can choose how you want to receive it through the RefundSelect program.

Steps to Enroll in RefundSelect:   
1. With 48 hours of registering for college, a Welcome Email from Heartland ECSI will be sent to your:

2. Click on the Get Started Here link on that email

3. Create a username and password. Save this information in a secure location to use later if you need to log back into RefundSelect.  

4. Complete the Contact Information

5. Select 3 security questions and answers

6. Type your Heartland Key code and your Aims ID# into screen and click the Connect button 

Your Heartland Key is your new account number that is utilized when connecting your Aims account to your Heartland ECSI account.Your Heartland Key is located on all notifications you receive from Heartland ECSI, such as billing statements, letters and emails.

7. Click on the Update Delivery Method button

8. Choose how you want to receive your money -Direct Deposit, Set up Checking account or Paper check

9. Enrollment is completed. A confirmation email will be sent to you confirming your choice.

To sign in to RefundSelect later to view refund activity, change refund choice or update direct deposit information, go to:

https://heartland.ecsi.net/index.main.html#/access/signIn  

 Choose the refund method that's best for you
What do you want to do Best refund method How to sign up When to expect your refund

Use my bank account

Funds are electronically deposited into an existing account.

You provide your existing Bank Routing Number and Account Number. Please confirm that you entered your Account information correctly to avoid any delays in receiving your refund.

Once the credit appears on your student  account, your refund will be in your account and available 2-5 days.  

Open a Discover CashBack Checking Account.

Funds are sent to your new checking account. A Debit Card will be sent to you, and funds are available for use with this new Debit Card.

Choose to open a Discover Cashback Checking Account. You will be notified of the status within 48 hours of the application.

Once the credit appears on your student  account, your refund will be in your account and available 2-5 days.  

Paper Check mailed to me

Funds will be issued from RefundSelect and mailed to you. 

Choose the paper check option. Please make sure to review the mailing address. If incorrect, contact Aims and update your address and RefundSelect will be updated in 48 hours

Once the credit appears on your student  account, your refund will be mailed and you should receive it within 10 days.  

Retrieving Your Username or Password

If you are having trouble signing in and need to retrieve your username or password, click on the Retrieve Username or Password link below or Forgot your username or Password? Reset link is located at the bottom of the sign in page.

To retrieve your username, select I don’t know my username, provide your email address in the email address field and click the Submit button. You will receive an email notification with your username.

To retrieve your password, select I don’t know my password, provide your email address in the email address field and click the Submit button. You will receive an email that contains instructions on how to reset your password using your security questions.

Have Questions?

Access the Heartland ECSI website at https://heartland.ecsi.net for answers to frequently asked questions. You may also contact the Heartland ECSI Customer Service Team by calling (855) 250-3230 or via Live Chat from their website.

The Cash Management Information page on the IFAP website contains information on the Cash
Management regulations, including Frequently Asked Questions (FAQs).