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Computer Setup for Aims Online

Use a Recommended Operating System

Use a Recommended Internet Speed

Use a Recommended Browser

Please note: myAims, DegreeWorks, and other Aims computer software programs does not support Internet Explorer 9, Microsoft Edge or Firefox versions 30 and below.

Set your Screen Display

Recommended: SVGA Monitor, resolution of 1024 x 768 or greater, at least 16 bit color

To change the display in Windows 7 or 8:

  1. Right click in a blank spot on your desktop and select Properties
  2. Select Screen Resolution from the pop-up menu.
  3. Click the Resolution drop-down menu.
  4. Slide the Screen Resolution to 1024 x 768 or greater
  5. Click OK to save your changes

To change the display on a Mac

  1. In the Apple menu, click System Preferences. Click Displays
  2. From the Display tab, select from the Resolution menu Best for Display.
  3. For more options, select Scaled and choose from Resolutions menu, change the setting by clicking the 1280 x 720 or higher. (Resolution options may vary and are dependent on device size).

Note: Your screen may flicker or shut off for a moment while the display settings are updated.

Browser Specific Settings

If you are using Aims Online at work, you need to know about company firewalls

If you have difficulty logging into your course, contact your IT office at work and discuss the issue with them.

Because the college has no control over the way your company network is configured; it's important to deal directly with the IT staff at your office to resolve problems.

Helpful Links:

Contact Aims Online Support Desk for 24/7 Phone/Chat/Email Support

Login: https://d2lprod.service-now. com/aims
Phone: 1-877-325-7778

Contact Aims HelpDesk for changing passwords or general support