Account and Password Help

1. Navigate to Forgot username?
2. Enter the required information.

1. To change your Aims password, sign in to myApps and click on your name in the top right corner and then click Settings.
2. Under 'Change Password', enter your current password, new password and repeat new password. Click Change Password.

1. If you have forgotten your Aims password, navigate to the myApps page and click Need help signing in?
2. Click Forgot password?
3. Enter your email or username and then select how you want the verification code to be sent to you.
4. Upon receiving the code, enter it and then click Verify.
5. Answer your Forgotten Password Challenge and then click Reset Password.
6. Enter your new password twice to confirm and then click Reset Password.

You can manage your MFA factors from the Settings page. This is useful if you get a new smartphone or want to set up additional factors which we highly recommend.

1. To update your MFA factors, sign in to myApps and click on your name in the top right corner and then click Settings. If prompted, click on Edit Profile and verify your identity.
2. Under 'Extra Verification', click either Remove or Set up depending on your needs.
3. Follow the on-screen instructions.