Okta

Browse to the myApps dashboard directly by going to https://aims.okta.com.

1. From the Aims website, click myAims. If you have not already logged in, click Log in.
2. Log in with your Aims username and password when prompted.
3. Under myAims, click myApps.
   

From your myAims home page, click myApps.

You can alternatively click myAims along the top and then click myApps

1. Navigate to Find Username.
2. Enter the required information.

1. To change your Aims password, sign in to myApps and click on your name in the top right corner and then click Settings.
2. Under 'Change Password', enter your current password, new password and repeat new password. Click Change Password.

1. If you have forgotten your Aims password, navigate to the myApps page and click Need help signing in?
2. Click Forgot password?
3. Enter your email or username and then select how you want the verification code to be sent to you.
4. Upon receiving the code, enter it and then click Verify.
5. Answer your Forgotten Password Challenge and then click Reset Password.
6. Enter your new password twice to confirm and then click Reset Password.

1. To change your forgotten password question, sign in to myApps and click on your name in the top right corner and then click Settings.
2. Click Edit next to 'Forgotten Password Question'.
3. Select the question and then provide the answer. Click Save.

You can manage your MFA factors from the Settings page. This is useful if you get a new smartphone or want to set up additional factors which we highly recommend.

1. To update your MFA factors, sign in to myApps and click on your name in the top right corner and then click Settings. If prompted, click on Edit Profile and verify your identity.
2. Under 'Extra Verification', click either Remove or Set up depending on your needs.
3. Follow the on-screen instructions.

Okta securely connects the college community to the applications and tools they need. It provides an app dashboard, single sign-on (SSO) and multi-factor authentication (MFA).

There is no difference as myApps is the Aims branded version of Okta.

Identity and access management helps to establish one digital identity per individual and then connects each individual with the appropriate technology resources they need.

SSO is one of the many capabilities that Okta provides. SSO lets you use a single username and password to access all your apps. No more remembering all your different password and username combinations to get to the apps that you need.

With SSO, you sign into the Aims Okta Dashboard. From there, you can launch any of your web apps without having to enter any other additional credentials. Okta manages all your application credentials and securely logs you into your apps. Sometimes, you might not even know what your username and password are for certain apps because your IT team will manage all of that for you in the background.

MFA is an additional step to verify your identity when you sign in to an application. Using MFA keeps your account more secure, because it makes it more difficult for hackers to steal all the information necessary to impersonate you.

No. You will have the option to remember your device for a set period of time.

Yes, we encourage you to set up multiple factors. By doing so, you will still be able to sign in if one of your factors is unavailable.

The distance of your mobile device from your screen or your screen resolution could impact your ability to scan the QR code. Try moving your device closer or further away while keeping the QR code within the scanners view. You can also try adjusting the zoom on your browser. If neither of these options work, try one of the following:

Android

Set up Okta Verify on your Android device by signing in to your account

Set up Okta Verify on your Android device by using an activation link or secret key

iOS

Set up Okta Verify on your iOS device by signing in to your account

Set up Okta Verify on your iOS device by using an activation link or secret key

If you were already enrolled in Duo, you'll want to keep the Duo Mobile app installed until all apps have been transitioned to Okta. Removing the Duo Mobile app before all apps have been transitioned to Okta could result in you not being able to access them.

When the Okta verify page comes up it will always display the last factor that you used to sign in. If you want to switch to a different factor, click on the drop down arrow next to the circular icon and select a different factor.

You may use an alternate device if you registered multiple devices. If you only registered one primary device, please contact the IT Service Desk:
Phone: 970-339-6380
Email: helpdesk@aims.edu
Support Ticket: https://webhelpdesk.aims.edu

1. Sign in to Okta. If you still have the old device, approve the prompt from it. If you no longer have the old device, select a different factor such as Voice.
2. Click on your name in the top right corner and then click Settings.
3. Scroll down to the 'Extra Verification' section and click Remove on your currently enrolled factor and then click Yes to verify.
4. Reload the Settings page and then click Set up on the factor you just removed.
5. Follow the prompts to set up the new factor.

Okta supports Internet Explorer, Firefox, Safari, Edge, and Chrome.

It does. Download the Okta Mobile app from your app store for full mobile access to Okta. Okta Mobile allows you to access your applications from your mobile device with a PIN code, so you get the security of Single Sign-On from your mobile device.

Okta Verify push notifications typically use less than 15KB per push and response. That means it would take approximately 350 push notifications to equal the streaming or download of one average song.

Please keep in mind that no data or internet connection is required to enter a passcode generated by the Okta Verify app. To enter a passcode instead of using a push, click ‘Or enter code’ on the MFA verification screen.