Information Technology
The Information Technology Department is committed to providing technology services and support that enable Aims Community College to achieve its educational mission and strategic goals.
The following support and services are provided by this department:
Provides computer internal software (e.g. Aims Online, Banner, and myAims) as well as support and email services to campuses.
Provides computer hardware, computer software, campus internet, and phone services support.
The mission of the Information Security team is to ensure a safe computing environment for the college community. This mission is achieved through risk reduction and securing information assets under its stewardship against unauthorized use, disclosure, modification, damage or loss.
At the Service Center, also known as Web Help Desk, Aims students, staff and faculty can get the technological support they require to be able to work and learn.
Help Desk
Web Help Desk is the service center for all of your service ticket needs.
Aims Online
Students who need D2L Technical Support can get help through the Online Campus department.
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Support
See service center hours, contact information, tips on submitting tickets, or get help activating accounts or resetting passwords.
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Remote Work
Find resources for working remotely.
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Remote Learning
Aims provides IT resources and services for remote learning when needed.
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Video Conferencing
Aims provides Zoom support for video conferencing.
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Gmail and Calendars
Learn how to access your Google apps such as Gmail, Calendar and Drive.
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Okta
Okta provides simple and secure access to Aims’ online resources with single sign-on (SSO) and multi-factor authentication (MFA).
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Workday
User-friendly platform for business operations and student systems at Aims.
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Phone System
Aims employees can use Avaya Cloud Office to make and receive phone calls from a computer, or on a personal mobile phone.
Information Technology Staff
Committed to providing technology services and support to students, faculty and staff that enable Aims Community College to achieve its mission and strategic goals.
