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Information Technology

The Information Technology Department is committed to providing technology services and support that enable Aims Community College to achieve its educational mission and strategic goals. 

The following support and services are provided by this department:

Provides computer internal software (e.g. Aims Online, Banner, and myAims) as well as support and email services to campuses.

Help Desk

Web Help Desk is the service center for all of your service ticket needs.

Submit Help Desk Ticket

D2L 24/7 Helpdesk

Students who need D2L Technical Support can get help through the Online Campus department.

D2L 24/7 Helpdesk

IT Services

  • Avaya Cloud Office

    Aims employees can use Avaya Cloud Office to make and receive phone calls from a computer, or on a personal mobile phone.

    Avaya Cloud Office
  • Gmail and Calendars

    Learn how to access your Google apps such as Gmail, Calendar and Drive.

    Google Apps
  • Okta

    Okta provides simple and secure access to Aims’ online resources with single sign-on (SSO) and multi-factor authentication (MFA).

  • Workday

    User-friendly platform for business operations and student systems at Aims.

    Learn How
  • Product Catalog

    View a list of all products and software Aims offers.

    View the Product Catalog


  • Support

    See service center hours, contact information, tips on submitting tickets, or get help activating accounts or resetting passwords.

    Help Desk, Account and Password Help
  • Remote Work

    Find resources for working remotely.

    Remote Work Resources
  • Remote Learning

    Aims provides IT resources and services for remote learning when needed.

    Remote Learning Resources
  • Artificial Intelligence

    Learn more arbout important considerations to keep in mind when using these tools.

    Artificial Intelligence
  • Protecting Sensitive Information

    Aims Community College is committed to protecting the privacy and security of personal information. Refer to Aims' Acceptable Use of Information Technology procedure and referenced Data Classification Standards for additional information on the requirements for protecting information of various sensitivity levels and permitted services.

    Protecting Sensitive Information

Information Technology Staff

Committed to providing technology services and support to students, faculty and staff that enable Aims Community College to achieve its mission and strategic goals.