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How to Enroll in MFA

Multi-Factor Authentication (MFA), also referred to as two-factor authentication (2FA), protects your account by ensuring that you're the only person who can access your account, even if someone knows your password. By requiring something you know—like your password—along with something you have—like a push verification on your mobile device or a code generated by a hardware token fob—MFA helps to safeguard your account and the college from cyber threats.

As of January 31, 2022, MFA is required for all users. Anyone who is not enrolled will be prompted to complete the MFA setup during their next sign in.

No smartphone? No problem! We can provide you with a hardware token fob that you would use to generate and manually enter a passcode. Please complete this form to request a hardware token fob.

Steps

  1. The first time that you sign in myApps (Okta) or any other service that uses single sign-on, you will be prompted to enroll in MFA. In most cases, this will occur immediately after you have activated your account for the first time.
  2. Your browser window will direct you to set up multi-factor authentication and list the different factors available for you to set up. We recommend Okta Verify if you already have a smartphone because of its ease of use and security. Click Setup on the option you prefer and then follow the on screen instructions.

    set up multi-factor authentication
  3. The following steps show setting up the Okta Verify option as an example.
  4. Click Setup under Okta Verify.
  5. Choose your device type and download the mobile application.
  6. Click Next once you have downloaded the app, and a QR code will be displayed on the screen.
    QR code example
  7. Open the Okta Verify mobile app on your phone, and click the + button at the top right corner.
  8. Choose Organization for the account type.
  9. Press Scan QR Code and scan the displayed QR code with your device.
  10. If the scan was successful, you should see a green check mark next to Okta Verify on your computer, and a similar green check mark on your mobile device.
    green check mark example
  11. Click Finish
  12. You are now enrolled in multi-factor authentication, and will begin being prompted to use multi-factor when you login to Okta/myApps.
     

Issues enrolling in MFA?

Please contact okta@aims.edu