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Friends and Family (Financial Access) FAQ

This page answers common questions students, parents and third parties might have about using the Friends and Family account access feature for financial purposes. Click on links in the sidebar to view common questions and answers related to other payment topics.

What is the Friends and Family account access?

The Friends and Family access enables students to authorize another individual to view their specific student information. Individuals can be granted access to view information such as bills and the yearly 1098-T tax forms. Access may also be granted to pay by credit card or set up a payment plan for that student. Access is granted by the student in Workday. 


How does my student set up friends and family for me?

The student will need to log in to Workday and complete the steps to set up for Friends and Family

Setup takes approximately 10-15 minutes.

Once the student begins the setup, the person will begin to receive emails with further instructions. Please be sure to check your spam folder if you believe access has been granted and you are not finding the email in your primary inbox.


What is my Username and Password?

Check your email for further instructions from Workday.


To which services or information can I have access?

The student can grant you access to information or payment links for the student's account at this time. Access is available for the following:

  • View bill
  • View Yearly 1098-T tax form
  • Pay Bill using Credit Card
  • Set up a Payment plan
  • other information may be available to grant access to


What is FERPA?

The Family Education Rights and Privacy Act (FERPA) and the E-signature Act of 2004 are federal regulations that require the university to provide our students with a “safe harbor” of protected access to their educational records that include personally identifiable information. The FERPA guidelines grant sole control of the education records of postsecondary school records to the student. To comply with these regulations, Aims asks your student to enable or leave disabled access to records for each individual parent.