Students may be eligible for refunds for fees during their college enrollment that may include financial aid, dropped classes, overpayment and other fees. Aims partners with Heartland ECSI, to offer the RefundSelect program, which allows students to receive refund monies via direct deposit or a paper check.
1. Watch your myAims Email
Students will receive an email about RefundSelect sign up with their Heartland key code within 2-3 days after first registering for classes. Follow the Get Started steps to complete the one-time setup.
2. Choose Your Refund Method
To choose how you want to receive your money, log into MyAims and click on "Manage Refund Choice”. Login with your Heartland login and update your Delivery method. Do this by the beginning of the semester or your refund may be issued via paper check automatically.
3. When to Expect Your Refund
Aims processes refunds twice a week and RefundSelect will send you an email when they process the refund per your chosen method.
|Method||How it works||How to sign up||When to expect refund|
|Bank account||Funds are electronically deposited into an existing account.||Provide your existing Bank Routing Number and Account Number. Please confirm that you entered your Account information correctly to avoid any delays in receiving your refund.||Once the credit appears on your student account, your refund will be in your account and available within 2-5 days.|
|Paper Check||Funds will be issued from RefundSelect and mailed to you.||Choose the paper check option. Please make sure to review the mailing address. If incorrect, contact Aims and update your address and RefundSelect will be updated in 48 hours||Once the credit appears on your student account, your refund will be mailed and you should receive it within 10 days.|
Visit the Heartland ECSI website for answers to frequently asked questions. You may also contact the Heartland ECSI Customer Service Team by calling (855) 250-3230 or via Live Chat from their website.
January 23 - May 5
Monday - Friday
8 a.m. - 5 p.m.
Saturday/Sunday- Closed (no services)